Question 1

About Pacific Pet Supplies

Accepted Answer

Welcome, Fellow Pet Lover!

Since 2009, our goal at Pacific Pet Supplies has been to provide affordable preventative treatments from trusted and veterinarian-recommended brands for cats and dogs.

Like many pet owners, you're probably tired of over paying the inflated prices that vets and pet stores charge for pet meds. That's why we're focused on providing the best prices without compromising on the exceptional level of service we offer our customers.

Should you have any questions about our pr

Question 2

About Our Products

Accepted Answer

We stand by the products we sell.

At Pacific Pet Supplies, we promise that all of the products we sell are genuine, labeled in English and have the longest expiry dates currently available, with most having at least a year or two before expiry.

Our pet medications and other pet products are sourced from multiple locations including Australia, Europe, South Africa and the United States to bring you the best savings.

You can count on all of our products to be branded items and identical in comp

Question 3

Location and Contact Information

Accepted Answer

**Where We're Based**

Our headquarters is located in **Brisbane, Australia**, serving as the central hub for all key operations — from product sourcing and order processing to customer support. Being based in Brisbane allows us to efficiently manage global distribution while upholding the high standards of service our customers know and trust.

**Contact Us**

Use our contact form here or:

- **Email:** service@pacificpetsupplies.com.au
- **Phone:** 07 3521 8102
- **Postal Address:** PO Box 604

Question 4

Are your items authentic?

Accepted Answer

Our commitment to authenticity is unwavering. We assure you that every product we offer is genuine and comes with clear labeling in English. Additionally, we ensure that all our items have extensive expiry dates, with most products having at least one to two years before expiration.

We source our pet medications and other pet products from various global regions, including Australia, Europe, South Africa, and the United States. This approach allows us to offer significant savings to you without

Question 5

How are your prices so affordable compared to others?

Accepted Answer

Our ability to offer competitive pricing stems from our unique shipping and sourcing strategy. We dispatch all orders from locations outside the United States, significantly optimizing our pricing structure.

Additionally, the majority of our inventory consists of export-labeled items, which are essentially identical to their US-labeled counterparts. These products come in the same manufacturer-sealed packaging, ensuring authenticity and quality. Regardless of labeling for different countries, a

About Us

About Pacific Pet Supplies

About Our Products

Location and Contact Information

Are your items authentic?

How are your prices so affordable compared to others?